The City of Aspen, including Aspen City Council, is partnering with Pitkin County to monitor COVID-19 in our area. An Incident Management Team is in place. Both City and County staff are working together with the Colorado Public Health Department. For the most up-to-date information about this issue, please go to the Pitkin County site If you have a Pitkin County COVID-19 concern to report, please call the Pitkin County Community Coronavirus Hotline at 970-429-6186. You can also call CO-HELP, the Colorado Health Emergency Line for the public. The toll-free hotline is: 1-877-462-2911

Sign up for Pitkin County Alerts for text message updates: Text CVIRUS to 888-777

Also, as a reminder, QAspen should not be used for any emergency requests or reports.  Thank you. 

Welcome to QAspen!

Use QAspen to: Report issues, request services and information, submit comments, complaints, or kudos! To do so, please click the Request for Service button below.

QAspen should NOT be used for the following:

  • Reporting Non-Emergency Police issues (such as bears) or crimes. For this, please use this link.
  • Reporting Utility Outages, or flooding. Please use this link instead.
  • Disputing a Parking ticket. Please do so HERE.
  • Reporting SIDEWALK Snow/Ice Removal issues. Please use this link instead.

For more information on how to make specific requests, please see the Knowledge Base below.

Requests are NOT monitored 24/7. If you require emergency assistance, please dial 9-1-1