Snow and Ice Removal - How to report issues
Did you know that snow removal is performed by different entities depending upon from where the snow must be removed? Snow falling on these areas are handled by completely different people:
- Streets
- Trails
- Private Sidewalks
- The Downtown Mall and Mill St. Bridge Sidewalk
- Entrances to Alleyways and ADA ramps in Aspen Core
If you want to report a need for snow removal, please be very specific about where and on what the snow has accumulated. This will route your request more directly to the appropriate party.
QAspen does not handle snow and ice removal requests from sidewalks- EXCEPT for the Pedestrian (Downtown) Mall and Mill St. Bridge. Property owners are responsible for snow removal in front of their properties. Enforcement of private sidewalk snow removal is handled by Community Resource Officers (police) and requests can go through their "Report a crime" form.
If you are still unsure about which request type to use for your snow removal request, please use the "Parks" Service Request Type.